The same delivery experience, every single time
Don’t leave customers in the dark. Shippit’s tracking starts from the moment an order is placed up until it’s delivered. Shippit standardises tracking events across all carriers, meaning your customers get the same delivery experience, always.
Branded your track page and notifications
Shippit gives you the power to truly own your tracking and notifications, so you can share a seamless brand experience from cart to door. Advertising banners and custom hyperlinks on the Track Page ensure you drive traffic to your website and sales.
Automate SMS and email notifications
Sick of hearing “where’s my parcel?” Our smart email and SMS notifications give your customers just the right amount of information when and where it actually matters. This means your customers can plan their day with peace of mind.
Proactively solve delivery delays
You can stop wasting your time chasing parcels. Our unique delay avoidance technology detects and corrects issues that cause delivery delays before they turn into problems. This keeps your parcels moving and we will even notify you and your customers of potential delays. Now that’s amazing.
See customer satisfaction by courier
Customers are invited to rate their experience at the end each delivery – it’s either ‘Awesome’ or it’s ‘So, So’. We use this data to make better carrier allocation decisions, helping you maintain rock solid customer satisfaction.