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Tracking notifications

Intuitive delivery notifications for any carrier


We create consistent and predictable tracking experiences to turn your shoppers into loyal customers.


One place to track all your orders
Never have to switch between different carrier websites again. We bring together all your tracking data into one place, so you can stay on top of your deliveries. Understand more about Track and Notify.


Guarantee the same delivery experience each time, with any carrier
Our tracking notifications simplifies tracking events from all our carriers into 5 easy-to-understand statuses to keep you and your customers on the same page.

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Customised branding

End-to-end branded tracking for online retailers


On-brand post-purchase tracking that keeps your business front of mind.


Own your delivery experience. Your brand, front and centre.
Share an on-brand delivery experience your customers are familiar with. Customise your track page and notifications with your logo and colours.


Keep customers coming back and turn first-time shoppers into repeat customers
Drive traffic back to your website by adding an advertising banner and custom URL’s to your Track Page.


Customise your label and pack slips
Every touchpoint counts. Don’t miss out on an opportunity to create a lasting impression by adding your logo to pack slips and labels.

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Customer experience and retention

A scalable delivery experience solution


Our Delivery Support Team helps you scale your sales, without needing to scale your customer support.


Delivery support taken care of
For orders booked on our delivery rates, our Delivery Support team keeps your parcels moving, so you don’t have to.


Help for you and your customers in just two clicks
Your customers can request support from the track page in just two clicks with our Delivery Help Launcher. No more messy emails, just seamless support, powered by our in-house team.


Keep an eye on customer satisfaction
Customers are invited to rate their experience at the end each delivery – it’s either ‘Awesome’ or it’s ‘So, So’ – and leave a comment. Use these insights to make better carrier decisions.